Here are the facts.
Dawn the Office Manager here and I have some advise for anyone looking for a mechanic.
1. How long has this person been working on your type of vehicle. Is he self trained or worked under a master mechanic.
2. If he’s doing a motor rebuild how many has he done. Learning motor rebuilds from a book only is not a good sign. Your mechanic should have build several motors under supervision to learn the dos and don’ts. Books are great but learning from someone is a better tool.
3. How long has he been in business. I mean doing mechanical work not a accountant now running a vw shop.
4.Does he have a business license. A valid license for your state. I’ve heard of several accounts of “vw shops” opening, the guys taking in motors and money and then disappearing. With a license you have some recourse if the guy rips you off.
5. Does he charge and pay sales tax. (If not be wary might be a fly by night business). If he doesn’t want to provide you with a receipt with details for the work performed and charging sales tax for parts be VERY CAREFUL! Lack of paperwork will make it hard to prove he did anything and he is working illegally because no tax may equal no license.
6. If he has to consult a book doing your tune up RUN. Seasoned mechanics don’t have to look up the small stuff. If he doesn’t know how to gap valves without looking it up you maybe the first car he’s done.
7. If he is a mobile mechanic and doesn’t have a mailing/business address. If he won’t provide you with an address he doesn’t want you to find him if something goes wrong.
8. If he comes to your home and has to borrow all or most of your tools. Seasoned mechanics should have all the tools they need for most simple jobs. If he doesn’t have wrenches and sockets for a simple tune up or carburetor job he may not know what he’s doing.
9. Can’t answer simple questions. If he knows what he’s doing he should be able to answer your questions without consulting a book or calling you back ( a sign he has to look it up).
10. Finally call around. Asking questions of others shops in your area is a great way to gauge cost and experience.
If you have any questions for Jay or myself please feel free to email or call we’d love to hear from you.